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Manager, Events and Operations

RESULTS
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Details at-a-glance

Full-time, Exempt
Starting Salary Range: $70,000 – $75,000
Location requirement: Hybrid/remote arrangement within Washington, DC metro area
Desired start date: December 16, 2022

Summary

RESULTS, created in 1980, is a movement of passionate, committed everyday people. Together we use our voices to influence political decisions that will bring an end to poverty.
RESULTS knows that poverty cannot end as long as oppression exists, so we commit to opposing all forms of oppression and we pledge to create space for all voices, including those of us who are currently experiencing poverty. 
RESULTS is seeking a highly motivated individual to fill the Manager of Events and Operations position.
As a member of the “HOME” team, the Manager, Events and Operations, is responsible for successfully planning and executing various meetings, convenings, and retreats (“events”) in collaboration with the Campaigns Team and other staff, as well as providing office and operations management in collaboration with colleagues on the HOME team. The successful candidate will also work with the Deputy Chief Operating Officer in developing processes to streamline and ensure a process of successful event management. In addition, the Events and Operations Manager maintains travel-related vendor relationships on behalf of the organization, researching and securing travel solutions for organizational needs. The Manager will report directly to the Associate Director of Human Resources and Operations.

Responsibilities

EVENT PLANNING
  • Collaborate with program leads to develop and implement a strategy, budget, and timeline for each event, from small scale meetings to large convenings or events. Identify individuals involved and set key dates to execute and lead an organized event. Provide motivation, direction, and support to the team to keep track on deadlines. 
  • Recommend and advise program team on venue, logistics and service to ensure a successful outcome. Secure and book a suitable venue or location.     
  • Monitor registration of participants and keep program teams informed of numbers.
  • Manage all logistics of an event and serve as point person for both internal and external stakeholders. Execute travel, hotel, and other arrangements as needed. Lead and manage the RFP process for each event, as necessary (ex: room blocks, meeting facilities, materials, AV equipment, food, etc.). 
  • Review contracts and agreements with vendors.
  • Track and report on budgeting progress to program lead based on executed and expected spending commitments. Make recommendations and changes as necessary.
  • Develop communication plan and work across divisions to ensure effective information sharing, planning, delivery, and liaising closely with the key team members for each event.
  • Arrange regular team meetings to deliver status updates.  
  • Work with program lead to develop “run of show” and manage event agenda, set timelines as needed for events, and provide follow-up as needed.
  • Collaborate with Communications team to identify branded collateral and website content needed for specific events. 
  • Manage post-event activities, reconciliations, evaluations, close-outs, and debriefs with team and grants/finance teams. Analyze event performance and successes and identify areas for improvement. 
OFFICE OPERATIONS SUPPORT
  • Manage office “hot desking” workplace system
  • Maintain in-office supplies as needed
  • Support procurement and tracking of equipment
  • Reconcile monthly credit card statement for organizational purchases.
  • Process other operations needs at the direction of the Associate Director, HR & Operations, as event schedule permits
VENDOR MANAGEMENT
  • Research prospective vendors (service, locations) and evaluate the potential for collaboration.
  • Lead contract negotiation and book event and travel vendors, conducting site visits as needed. 
  • Maintain complete files on vendors, including correspondence, meeting notes and additional information.
  • Manage external vendor relationships and clearly communicate all agreements and directives to internal event teams. 
  • Hold vendors accountable for adhering to all compliance policies and the successful execution of all logistical details.
  • Reconcile travel bookings and payments for grant coding and finance payment in a timely manner.

Qualifications

  • Minimum four years of experience and demonstrated success in planning international events, meetings, conference, delegations and special events. 
  • Passion for and dedication to RESULTS mission.
  • Event industry knowledge understanding of event planning principles, concepts, practices and industry standards. 
  • Proficiency in CRM, guest management, and business travel platforms.
  • Excellent verbal, written and interpersonal skills to establish effective working relationships within the organization, as well as vendors and stakeholders. 
  • Sharp task management skills to include: proactivity, planning, prioritization, objective setting, and meeting management.
  • Highly organized with the ability to manage ongoing confliction workload demand of both planned and short-lead time requests in a fast-paced environment. 
  • Ability to be self-directed and work with minimal supervision.
  • Proactively anticipates the needs of event attendees and staff, identifies and addresses potential issues, and make sound decision to propose effective solutions and/or give direction to resolve the issue to ensure a positive end result. 
  • Experience traveling is a plus, along with understanding of nuances of air travel as well as ground transportation in relation to building event schedules.
  • Some travel may be requested occasionally.

Benefits summary

RESULTS Educational Fund offers a competitive salary and comprehensive benefits package, including health insurance for the candidate and their family, with 100% of the premiums and out-of-pocket costs paid (deductibles, co-pays, prescriptions, etc.) for its CareFirst reference plan—which includes medical and dental coverage; flexible spending accounts; a 401(k) Retirement Plan which has both pre- and post-tax contribution options; and a generous paid annual leave, including 15 days of vacation, 10 days of sick leave, and 5 days of personal leave. New employees will earn leave pro-rata based on their date of hire and may use vacation and personal leave upon successful completion of 90 days of employment.

Equal Opportunity Statement

RESULTS EDUCATIONAL FUND’S COMMITMENT TO ANTI-OPPRESSION, DIVERSITY, EQUITY, AND INCLUSION
RESULTS believes that poverty cannot end as long as oppression exists, and it is committed to creating an equitable workplace. People of color, members of LGBTQ+ communities, and people with firsthand experience of poverty are strongly encouraged to apply. RESULTS is an equal opportunity employer and does not discriminate on the basis of race, color, age, disability, religion, ethnicity, national origin, gender, or sexual orientation. Poverty cannot end as long as oppression exists. RESULTS commits to opposing all forms of oppression, including ableism, ageism, biphobia, classism, colonialism, homophobia, racism, religious discrimination, sexism, transphobia, white saviorism, and xenophobia.
RESULTS pledges to create space for all voices, including those who are currently experiencing poverty. It will address oppressive behavior in its interactions, families, communities, work, and world. Its strength is rooted in its diversity of experiences, not in its assumptions.
With unearned privilege comes the responsibility to act so the burden to educate and change doesn’t fall solely on those experiencing oppression. When RESULTS misses the mark on its values, it will acknowledge its mistake, seek forgiveness, learn, and work together as a community to pursue equity. There are no saviors—only partners, advocates, and allies. RESULTS agrees to help make its movement a respectful, inclusive space.

Process for applying

Due to the volume of submissions, we will not be able to respond to all applicants. Please send a cover letter and your resume to jobs@results.org subject line: “ Manager, Events and Operations.” 
Please note all applicants must be authorized to work in the United States; RESULTS is unable to sponsor work visas for this position at this time.
This position is based in Washington, DC. Due to COVID-19, all staff are currently working remotely/hybrid and following the CDC COVID-19 guidelines. This position will be expected to work from RESULTS’ office in Washington, DC once conditions for return are met.  Applications will be reviewed on a rolling basis and interviews will be scheduled with qualified candidates.